Instructions for clearing your browser's cache

Firefox 2.0.0.14 & 3.0.1 Internet Explorer 6.0 Internet Explorer 7.0 Safari
  1. Open Firefox 2.0.0.14.
  2. Click on the Tools menu and select Clear Private data.
  3. Check of the Cookies and Cache checkboxes at the minimum (checking off everything is recommended).
  4. Click on the Clear Private Data Now button.
  5. Close all of your Firefox windows.
  1. Open Internet Explorer 6.0.
  2. Click on the Tools menu and select Internet Options.
  3. Select the General tab.
  4. Click the Delete Files button located under the Temporary Internet Files section half-way down the window. Please check off the "Delete all offline content" checkbox. A verification window will display, click OK to proceed (this process may take a few minutes).
  5. Click the Delete Cookies button located under the Temporary Internet Files section half-way down the window. A verification window will display, click OK to proceed.
  1. Open Internet Explorer 7.0.
  2. Click on the Tools menu and select Internet Options.
  3. Click on the Delete button.
  4. Click on the Delete All button.
  5. Read the pop-up window and check off the "Also delete files and settings stored by add-ons" option.
  6. Click on the Yes button.
  1. Open Safari.
  2. Click on the Safari menu, and select the Reset Safari button.
  3. Check off the following options:
    • Empty the cache
    • Remove all cookies
    • Close all Safari windows
    Please be advised that it is recommended that you clear everything, but it is not required.
  4. Click on the reset button.
  5. Click on the Safari menu and select Quit Safari.
  6. Re-open Safari and try to access your email again.